Privacy Policy
Who We Are
Legal Plan and its affiliates (referred to herein as “Legal Plan,” “LP,” “we”, “us”, or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, how we use it, with whom we may share it, what choices you have regarding our use of your information, and how to contact us if you have any questions or concerns about our Privacy Policy.
This Privacy Policy applies to information collected on our website located at legalplan.com (the “Website”), any webpage that LP maintains that links to this Privacy Policy, any current or future mobile applications associated with LP or the Website, and other online or wireless offerings that post a link to the Privacy Policy or otherwise provided to, or collected by, us in connection with the services we provide (collectively, “Online Services”).
Personally Identifiable Information (“PII” or “Personal Information”) is information that, either alone or in combination with other information, identifies you. Examples of PII include, among others, name, email address, phone number, and mailing address. PII also includes certain information we collect when you subscribe to our services. This information can include your Social Security number and financial account numbers.
While using our Online Services, including contacting us, creating an account, or applying for a position, we may ask you to provide us with information (including PII) such as your name, e-mail, phone number, and zip code. Further, where expressly designated by LP, some portions of the Online Services may be used by active LP clients to communicate pursuant to a service relationship. You may choose whether or not to provide such information; however, the information may be required to respond to your request.
We and our third-party providers may use cookies and other technologies such as log files, tracking pixels, and analytic tools and services to collect information (including PII) automatically from you while you use or interact with the Website or other platforms in connection with our Online Services. Such information includes your IP address, location information, the type of web browser and operating system you use, browsing activities, usage information, and any other information your web browsing software or Internet Service Provider automatically provides to our Online Services.
Cookie definition: A cookie is a small piece of data stored by your web browser on your computer or mobile device.
How we use cookies
We use cookies to collect information from you regarding your usage of our Online Services in order to remember user preferences and settings, personalize your experience with these Services, and for security purposes. You may opt out of the automatic collection of some information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of the Online Services. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences, or visit this link for more information.
We use Google Analytics, version GA4, for internal site analytics, such as tracking incoming web traffic, sources, URLs, conversions, types of devices, and other similar information. We also use Google Ads for remarketing purposes. You can opt out of remarketing campaigns through the Google Ad Settings page on your web browser by adjusting the privacy and security settings. Info To Opt Out
We may use the PII we collect:
- to facilitate your requests for information;
- to provide you with credit monitoring and other services you request;
- to create and manage your account;
- to respond to your inquiries and communicate with you, including placing calls or sending texts using automated technology, including prerecorded messages;
- to send you newsletters, service updates, event information, marketing communications, and other information that may interest you;
- to operate, troubleshoot, and improve the Services;
- to understand how people are using the Services, including by generating and analyzing statistics;
- to improve and customize communications and advertisements;
- to evaluate, recruit, and hire personnel;
- to enforce our Terms of Use;
- to comply with applicable laws, regulations, and legal processes; and/or
- to protect our rights or property and the security and integrity of our business, our Online Services, users, and our third-party business partners and service providers.
Legal Plan may share your PII:
- with third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers.
- (at your direction or with your permission) with law firms and/or other lawyers where Consumer Attorneys jointly represents a client and refers cases or potential cases to other counsel or as otherwise required in connection with the legal representation of you.
- (Note that PII provided pursuant to an attorney/client relationship may not be shared with third parties except as is done with such precautions to preserve the confidentiality of such information and any attorney/client privilege as may attach to such information.)
- to comply with laws, regulations, or other legal obligations, to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use or this Privacy Policy or agreements with third parties, or for crime-prevention purposes.
- to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a transaction in which LP is acquired by or merged with another business, or we sell, liquidate, or transfer all or a portion of our assets.
- in any other manner in accordance with your consent.
If you no longer wish to receive marketing communications from us, you can let us know by sending an email to info@legalplan.com or by mail at the address provided below in the “Contact Us” section. The electronic marketing communications we send may also contain an opt-out mechanism. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Please also contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.
LP takes commercially reasonable measures to secure and protect the Personal Information we collect. Nevertheless, no security system is impenetrable. We cannot guarantee the absolute security of your PII. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.
This Privacy Policy does not apply to third-party websites or social media features that may be accessed through links that we provide for your convenience and information. Accessing those links will cause you to leave LP’s website and may result in the collection of information about you by a third party. We do not control, endorse, or make any representations about those third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your information.
We adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.
If you are using our Online Services from outside of the United States of America, please be aware that your Personal Information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using any portion of the Online Services, you understand and consent to the transfer of your Personal Information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy.
We do not knowingly solicit or collect Personal Information online from children under the age of 13. Please contact us as provided below in the Contact Us section if you believe we may have collected such information without parental or guardian consent.
California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of “Personal Information” (as defined by California law) to third parties for their direct marketing purposes. To make such a request, please send an email to info@legalplan.com . In addition, the state of California provides California residents with certain other rights concerning their Personal Information. This section describes (1) the categories of Personal Information, collected and disclosed by LP, subject to California privacy law, (2) your privacy rights under California privacy law, and (3) how to exercise your rights.
In accordance with California law, we may have collected the following categories of Personal Information within the preceding 12 months:
- Identifiers (for example, name, postal address, date of birth, email address, IP address, and online identifiers);
- Signature, Taxpayer Identification Number, telephone number, passport number, driver’s license number, insurance policy number, account numbers, and other categories of Personal Information as defined by Cal. Civ. Code § 1798.80;
- Protected classifications under California or federal law (for example, age, citizenship status, national origin or ancestry);
- Commercial information (for example, records of services purchased or other purchasing histories);
- Internet or other electronic network activity information, including information on your usage of our Sites;
- Geolocation data;
- Sensory data (for example, video and audio recordings);
- Professional or employment-related information;
- Education information; and Inferences drawn from any information identified above.
- On an as-needed basis, and in accordance with our confidentiality obligations, we may disclose each of these categories of Personal Information with our co-counsel, referral counsel, or service providers for business purposes (for example, to facilitate our representation of you or to enable the service providers to provide their services) and as otherwise described in the “How We May Share Your Information” section above.
- LP has not sold personal information about consumers within the 12-month period preceding the date of this Privacy Policy.
In accordance with California law, you have the following privacy rights:
| Privacy Right | Description |
|---|---|
| Notice | You have the right to be notified of what categories of Personal Information will be collected at or before the point of collection and the purposes for which they will be used and shared. |
| Access | You have the right to request information on the categories of Personal Information that we collected in the previous twelve (12) months, the categories of sources from which the PII was collected, the specific pieces of PII we have collected about you, and the business purposes for which such PII is collected and shared. You also have the right to request information on the categories of PII which were disclosed for business purposes, and the categories of third parties in the twelve (12) months preceding your request for your Personal Information. |
| Update/Change | You have the right to update or change your Personal Information with us by contacting us through the means identified in this Privacy Policy. |
| Erasure | You have the right to request to have your Personal Information deleted from our servers, and we will direct our service providers to do the same. However, please be aware that we may not fulfill your request for deletion if we (or our service provider(s)) are required to retain your PII for one or more of the following categories of purposes: (1) to complete a transaction for which the PII was collected, provide a good or service requested by you, or complete a contract between us and you; (2) to ensure our website integrity, security, and functionality; (3) to comply with applicable law or a legal obligation, or exercise rights under the law; (4) to otherwise use your PII, internally, in a lawful manner that is compatible with the context in which you provided the information. |
If you would like to exercise your rights listed above, please send (or have your authorized agent send) an email to info@legalplan.com or call us toll-free at: +1 833-331-1213 . You have a right not to receive discriminatory treatment by any business when you exercise your California privacy rights.
While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:
Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the PII to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf.
Help Us Verify Your Identity: Provide us with information to verify your identity. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
Direct Our Response Delivery: Please provide us with an e-mail or mailing address through which we can provide our response. If you make the request by email, unless otherwise requested, we will assume that we can respond to the email address from which you made the request.
Legal Plan may change this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Such changes will be effective upon posting the revised Privacy Policy on our Online Service platforms. You will be able to tell when this Privacy Policy was last updated by the Last Updated date included at the top of this Privacy Policy. By continuing to use our Services or communicating electronically with us thereafter, you agree to accept such changes to this Privacy Policy.